Q: What is your Cancellation Policy?
* If you don't mind emailing is easier for us:
*****Email us at:
Arrowhead Country Inn is a small property where every guest reservation made is both important and special to us. If your travel plans change and you must cancel your reservation, please contact us as soon as you know and at least 21 days prior to your arrival date for a full refund of your deposit (minus a 6.5% of total reservation cancellation charge). Limited reservation date changes outside of the 21 day cancellation period may be accepted free of charge*.
In the unlikely event that you must cancel with less than 21 days' notice, shorten your stay or check out early, please understand that we ask you to take responsibility for your entire reservation.
***Guests may want to purchase travel insurance (below are some options for travel insurance).
For Reservations Made Via 3rd Party Websites (i.e. Booking.com, Hotels.com, VRBO, etc.): Please see our Cancellation Policies stated on the 3rd Party platform. Note: these may vary due to the 3rd party rules. Guests may want to purchase travel insurance.
TRAVEL INSURANCE COVERAGE AND PROTECTION: Guests may compare travel insurance policies with websites such as: www.insuremytrip.com, www.squaremouth.com or any other insurance provider of your choice. Select a policy that meets and covers unexpected events to protect your personal goals and needs. ***We do not promote or endorse any particular coverage. We are not insurance agents nor licensed to sell insurance.
OPTIONAL ADD-ON: On our main booking websites (not third party sites) you will be given the option of adding a thing called "Worry Free Booking." This is not offered by Arrowhead. It is a third party offering. PLEASE READ THE TERMS CAREFULLY BEFORE CHOOSING TO PURCHASE IT. https://worryfreebookings.com/resnexus.html
*Per management's discretion.
Q: What do I need to know about Arrowhead before I book?
We would love for you to know (before you book with us) a few things about Arrowhead that make us different (we are proud of being different:) On your confirmation page during booking you will see the below information. Please make sure you read it and agree. We want everyone on the same page. Thanks much!
BY RESERVING YOU ACKNOWLEDGE THE BELOW NOTES/POLICIES AND HAVE REVIEWED OUR FAQS PAGE.
PLEASE BE AWARE: ***GPS may not work well in many areas of the west*** Please BRING A MAP. Our address is: 2155 South State Street, Mt. Carmel, Utah (NOT Mt. Carmel "Junction"). ***NOTE: South State Street is the SAME roadway as Highway 89*** We are close to Mile Marker 84 on the east side of the road.
Please note your cabin is in a rural location on a working farm. Arrowhead is on the East Side of Zion. The east side is known as the "quiet side" of Zion National Park. If you desire to stay in the midst of crowds of people and lots and lots of shopping, Arrowhead is not the place for you. We purposely leave you alone to enjoy your cabin experience, yet if you need anything we are there for you. We'll see you at breakfast too:)
We provide a Country "To-Go" Breakfast each morning. It is included in your stay. The packaged breakfast can be picked up at 7:00-9:00am (Mountain Standard Time). Outdoor seating is available or take your breakfasts to your cabin to enjoy. No special requests please, unless...
ALL allergy and special dietary restriction requests must be made in advance please. The farther in advance the better to help us prepare. While we will try to accommodate all requests, we cannot guarantee all requests. Important Note: our breakfasts, bakery and food items are prepared in a kitchen that uses nuts and other known allergen ingredients. While we will make every effort to protect you from these things we cannot guarantee it.
While Arrowhead is located in a small rural town it is also directly off scenic highway 89 so we are easy to access and conveniently located to stay between 3 national parks as a base camp. There are local small town amenities nearby, some restaurants and the town of Kanab is only about 20 minutes with lots of additional choices for restaurants and amenities if needed. Arrowhead has a gift shop and bakery onsite (open limited hours).
Please make sure you have looked at the pictures of the cabin you chose and read about it. "Each one is different with different amenities".
There's a room book in each cabin with restaurant and itinerary ideas. Any direction you head from Arrowhead you are going to run into something neat!
A deposit of 50% of entire stay is taken upon reservation. The same credit card used to book originally will be used to pay the second part of the reservation on (or near) the day of check-in. If the credit card needs changed please let us know at least the day before check-in.
Our hot-tub is seasonal (as is the pool) and we require at least an hour and a half notice when you would like to use the hot tub so we can heat it up. We do this to preserve propane. No need to heat it if no one cares to use it that day. BUT we're happy to have it ready for you if you do want to use it:) Let us know what time you'd like it as far in advance as you can. Thanks!
CHECK-IN: 3-9pm Mountain Time (sorry no early check-ins). When you arrive at Arrowhead go to the front desk and we'll have an envelope there waiting for you with your key and a little map to your cabin:) **We do not greet you at a front desk. We have 7 cabins only. We cannot staff a front desk for 7 cabins. Please email us if you need anything. We're always around. Usually out working on the farm. If arriving outside of check-in times please email to make arrangements.
CHECK-OUT: Please leave your key on the front desk Counter by 11:00am:) For the safety and sanity of our housekeepers please wash your dishes and take your trash to one of the trash cans or dumpsters before you leave. Thanks much!
Arrowhead Country Inn is a small property where every guest reservation made is both important and special to us. If your travel plans change and you must cancel or change your reservation, please contact us as soon as possible. PLEASE BE AWARE OF OUR CANCELLATION POLICIES. Guests may want to purchase travel insurance. Cancellations with fees due may be charged at time of cancellation.
Please review Faqs & Policies on our website: https://www.arrowheadbb.com/faqs-policies/
Closest grocery store is in Orderville (5 minutes away, this is a small grocery store and is closed on Sundays, bigger ones are in Kanab (20 min. away). Coin-op laundry is in Mount Carmel Junction (3 minutes away at Thunderbird Best Western).
Arrowhead Country Inn & Cabins is a fresh air inn. Smoking is allowed only on the porch of your cabin or the Great Outdoors!
**Please do not bring pets. NO pets.
Well behaved children of all ages are welcome. Ages 10 and under may stay free, but room occupancy limits are enforced. *****Please make sure your child (children) are included in the occupancy total.
We're excited for you to have this adventure in Southern Utah! See you soon:) Travel safe
Q: Is breakfast included?
Yes, our daily farm fresh breakfast feast is included in the room rates.
In the morning, come into the bakery and enjoy the aroma of Fresh Coffee; Strawberry Cheese Blintzes; Banana Walnut Muffins; Lemon and Cream Crescents; Ham and Veggie Quiches; Blueberry and Cream Cheese Bake with Buttermilk Syrup; Bacon and Potato Pies; Southwest Sausage Casserole; Ham and Cheese and Mushroom Frittatas; or Cranberry Orange Muffins, to name just a few of our chef's amazing daily specialties.
We are providing our Pre-Packaged Yummy Breakfast in biodegradable/disposable packaging.
Breakfast Pick-Up is from 7:00am through 9:00am (mountain time zone).
Please let us know in advance of any allergies or special dietary restrictions.
Organic coffee and tea is available for you in your cabin or room, also we provide coffee and tea with to-go cups at 7:00am-9:00am at the breakfast pick-up area.
Arrowhead offers outdoor seating by the gold fish pond or you are welcome to take your pre-packaged breakfast to your cabin to enjoy.
Our delicious, hearty breakfasts are prepared in our commercial kitchen and we've been preparing them for over 25 years:)
Q: What is Arrowhead doing to help prevent the spread of Covid-19?
Best Things Of All: Sunshine and wide-open spaces and it comes naturally to us, thankfully:)
Housekeeping: We use a three sheet bedding system and we sanitize surfaces between guest stays.
Cabin Choices: Our individual cabins have separate air systems.
Check-In and Check-Out Procedures: Are being done without face to face contact.
-Check-In: We will leave an envelope for you with your key, a note and a little map to your room/cabin on the front desk counter. We will process your remaining payment and email your receipt to you on day of check-in.
-Easy Check-Out: When you're ready to leave just leave your key on the front desk counter:)
For Breakfast: We are providing a PRE-Packaged (in disposable packaging) Breakfast to all of our Guests to help keep Social Distancing Guidelines.
Breakfast is being served as PICK-UP style.
Arrowhead offers outdoor seating with plenty of space for social distancing or you are welcome to take your pre-packaged breakfast to your cabin to enjoy away from the other Guests.
Q: Are there any Restaurants nearby?
See our guide at: Mount Carmel Utah Restaurant Guide
–"The Farm at Mount Carmel Bakery & More" (of course!) Located at Arrowhead Country Inn & Cabins
-Thunderbird Cafe, Mt. Carmel Junction "nice atmosphere, cafe food, good, delicious pies"
–The Shop Coffee Shop, Orderville, "Yummy sandwiches and salads, nice people"
-The Taco Truck, Orderville (behind The Shop Coffee Shop) "random hours, we like the fish tacos (they are small so order appropriately), their quesadillas are good too in our opinion"
-Archie's Food Truck, Orderville "Good burgers and fries (old fashioned fry sauce – yum), also like the philly sandwich"
–Subway Sandwich Shop, Mt. Carmel Junction
–Cordwood, Zion Mt. Resort, EAST ZION/Mt. Carmel Junction to Hwy 9 to Zion "a bit pricey, but good, changing menu"
–Ray's Restaurant, East Zion at the Zion Ponderosa, "great atmosphere, gluten free and vegetarian options, delicious menu variety"
20 minutes away in Kanab there are several additional restaurants. See our Restaurant Guide for ideas:)
Q: Where is the nearest grocery store?
Terry's Market (a small, but good grocery store with all the basics) is about 3 miles North in Orderville. For larger grocery stores, Honey's Jubilee or Glazier's Market in Kanab, about 20 minutes South of Arrowhead.
Q: Do you offer "Early Check-In"?
No, unfortunately we do not offer early check-in at this time. It is just too hard on our housekeepers. Please arrive for your check-in after 3:00pm Mountain Time Zone. Thank you for understanding.
Q: What are the Check-In and Check-Out Times?
Check-In Time: 3:00pm-9:00pm, Mountain Standard Time (one hour later than Las Vegas).
If arriving outside of check in times please email to make arrangements.
Check-Out Time: 7:00am-11:00am. Please return your key to the front desk.
Q: Do you have Wi-Fi access?
Yes, we provide complimentary Wi-Fi to our Guests.
Q: How far is Arrowhead from______???
Approximate Mileage & Estimated Time From Arrowhead:
(Keep in mind variables, traffic, weather, etc.)
DAY TRIPS from your cabin could include:
Maynard Dixon Home Studio & Bingham Gallery 0.1 miles – across the street
Zion Canyon National Park – East Entrance 15 miles – 15 min.
Zion Canyon National Park – West Entrance 27 miles – 50 min.
Coral Pink Sand Dunes State Park 17 miles – 20 min.
Best Friends' Animal Sanctuary 15 miles – 20 min.
Bryce Canyon National Park 60 miles – 60 min.
Cedar Breaks National Monument 45 miles – 60 min.
Grand Staircase Escalante National Monument 15 miles – 20 min.
Moqui Cave 14 miles – 15 min.
Grand Canyon – North Rim Entrance 100 miles – 1.6 hour
Glen Canyon & Lake Powell 88 miles – 1.5 hour
Navajo Lake 39 miles – 50 min.
Old Hollywood Movie Sets/Frontier Movie Town– Kanab 19 miles – 20 min.
Pipe Spring National Monument 39 miles – 45 min.
ATV/OHV/horseback Tours – various
and more... lots more...
Other useful distances and travel time (approx):
Las Vegas, NV 187 miles – 3.6 hours
Capitol Reef National Park 159 miles – 2.75 hours
South Rim Grand Canyon 203 miles – 3.5 hours
Monument Valley 208 miles – 3.5 hours
Salt Lake City, UT 293 miles – 4.25 hours
St. George, UT 72 miles – 1.75 hours
Flagstaff, AZ 222 miles – 4 hours
Phoenix, AZ 366 miles -6 hours
Moab, UT 299 miles – 4.5 hours
Q: Can we drive our personal vehicle through Zion National Park?
YES, people ARE allowed to drive through Zion National Park via Highway 9 on their own without the shuttle —The Shuttle is only needed to go up the scenic area canyon (called Zion Canyon), BUT the main road (Highway 9) is open for travel in personal vehicles year round. For information about the shuttle and Zion see: https://www.nps.gov/zion/planyourvisit/zion-canyon-shuttle-system.htm.
Q: What are the Park Entrance Fees?
Below are basic Park Entry Fees, but each park has Fee variables, such as different rates and fees for Motorcyclists, Trailers and RVs, etc. Also there are additional Fees for certain things, such as camping, etc. If you are going to all three parks you may want to consider purchasing the National Park Pass which is good for 1 year. Prices subject to change. See below.
ALSO PLEASE LOOK AT THE NATIONAL PARK WEB-SITES FOR MORE/updated INFO.
Zion: $35 per Private Vehicle – Valid for 7 days.
GO TO: https://www.nps.gov/zion/planyourvisit/fees.htm
Bryce: $35 per Private Vehicle – Valid for 7 days.
GO TO: https://www.nps.gov/brca/planyourvisit/fees.htm
Grand Canyon: $35 per Private Vehicle – Valid for 7 days.
National Park Pass Options:
Q: Is there a FEE to ride the shuttle to the Zion Canyon?
No, at this time there is not a fee to ride the shuttle. Here is info regarding the shuttle: https://www.nps.gov/zion/planyourvisit/zion-canyon-shuttle-system.htm
PLEASE NOTE: YOU CAN DRIVE ALL THE WAY THROUGH ZION IN YOUR OWN VEHICLE ON HIGHWAY 9 TO THE OTHER SIDE OF THE PARK. YOU ONLY NEED THE SHUTTLE TICKET FOR THE OFF-SHOOT CANYON CALLED ZION CANYON. The majority of the park is drive-able.
PLEASE NOTE: Other options rather than using the shuttle system are E-Bike OR Private Shuttle. A few of the many places that offer these options are:
Is there a FEE to park in Springdale?
Yes, ***Please be aware the parking in Springdale has a charge also***
Here is the Zion & Springdale Parking Notice from the NPS and the town of Springdale:
"Please park legally and responsibly in Zion National Park and the Town of Springdale.
Zion National Park has limited parking space. Please park only in designated stalls. Vehicles parked outside of designated stalls are subject to citation and may be towed.
Once all designated parking stalls in Zion are full, visitors should park in the town of Springdale and ride the shuttle to access the Park.
There is a charge for parking in the Town of Springdale. The pay stub for parking in town is not a Park entrance pass. Similarly, a Park entrance pass is not a town parking validation. Thank you for parking responsibly during your visit."
**FOR MORE INFORMATION about parking fees to take the shuttle and a parking map of Springdale: https://www.springdaletown.com/414/Parking-In-Springdale
PLEASE NOTE: All the information provided here is subject to change. Please check the direct-websites before planning around this information. Thanks
Q: How many days should we stay so we can see everything?
Our Guests frequently tell us "they wish they had known to stay longer". Often once our Guests arrive and get settled in they start to really see the possibilities. Arrowhead is your perfect base camp for the area. We are located between three national parks and many other great sights and destinations along the way.
Because Arrowhead's location enables you to head in a different direction every day to explore the three national parks and so many other great places all around we could tell you "stay as long as you can", but since that is not a very good answer we will instead suggest to you "stay at least 3 nights if you can". That way even if you don't have time to make extra stops and check out the other neat places along the way, you can at least take a day at each national park or perhaps choose a couple of the other awesome sights to visit for a day.
Some of the other sights and destinations from Arrowhead include the gorgeous glowing dunes at sunset of the Coral Pink Sand Dunes State Park (about 20 minutes from Arrowhead), or head over to take a boat ride on the blue waters of Lake Powell and see Horseshoe Bend (WOW- only about 1 hour away) or the breathtaking overview of Cedar Breaks National Monument (about 1 hour from Arrowhead) or for our extra adventurous Guests try the dirt roads of the Grand Escalante National Monument (about 25 minutes from Arrowhead). There are many more sights and destinations besides these mentioned here.
Although, 3 days could give you enough time to get a great glimpse of many of the area's most famous attractions, perhaps staying at Arrowhead for a week would better enable you to take in more of the lessor known but awesome sights of the area too.
We offer a 10% Discount for reservations of 7 Nights or more.
Q: Do GPS and cell phones work in the area?
GPS and cell phones may not always work properly in the remote areas of the great west. Please bring a hard copy map of the area with you on your trip and have Arrowhead's location pin- pointed before you head out. Cell phones typically work at Arrowhead, but may not always work when traveling through the mountainous areas to the parks.
Q: Is a deposit required to reserve a room or cabin?
Yes, a deposit of 50% of entire stay is taken upon reservation (100% may be charged if stay is one night only). Mastercard, Visa, American Express, Discover Card, Travelers checks or Money Orders accepted. The second half is charged closer to check-in (usually a day or two before). Please let us know if the payment method or credit card you are using is changing "in advance".
Q: What is the best time of year to travel to the area?
There is nothing set in stone making any one month better than another, but we do have information to increase your chances of being able to experience the area at the most comfortable times.
Keep in mind the entire "Color Country" area is awesome to see at basically ANY time of the year.
Although the below graph doesn't show it "Arrowhead tends to be busiest in May and September".
*July and August tend to be less busy tourist months for the area (Arrowhead closes for the winter season typically November 1 – March 31). We decide this yearly depending on advance interest.
Tip: the end of October is usually a very nice time to visit, BUT if you plan on visiting the North Rim of the Grand Canyon, please note: services stop on about Oct. 15th. The end date for services doesn't mean the roads are closed, just the services wouldn't be available. "Typical" complete closure of the North Rim is usually around the beginning of December, weather permitting. See below for more info.
North Rim of the Grand Canyon closure info
Zion Monthly Visitation Graph
Q: What's the weather like during certain times of the year?
GO HERE – WEATHER
The average range can be anywhere from "0" degrees to "100" degrees depending on the month and time of day. Please be prepared for fluctuating weather when traveling in Southern Utah.
Q: What's the weather like today?
GO TO: CURRENT WEATHER
Q: How should we dress?
We recommend you be prepared for all sorts of weather variations. Mt. Carmel, the National Parks and the surrounding areas are all in different elevations, therefore each can experience completely different weather on the same day.
FALL: dress for warm and cool/cold weather.
WINTER: dress for cool/cold weather.
SPRING: dress for warm and cool/cold weather.
SUMMER: dress for warm/hot weather.
FOR DETAILED AVERAGES CLICK HERE->
Q: Are you open year-round?
No, we are only open seasonally. Typically, we are open April 1st through October 31st.
Q: Do you take pets?
No, we do not accept pets. We have an operating farm on the property for your viewing enjoyment though. Please note: evidence of pets staying in the cabin will be cause to require Guest to immediately leave and forfeit entire reservation costs, also a $100 pet Cleaning Fee will be imposed and charged to the credit card on file.
Q: Can Guests feed and pet the farm animals?
We love our animals and want you to be able to enjoy looking at them. Unfortunately, Guests may NOT feed the farm animals, unless given specific permission to do so by the management. Farm animals may be prone to sickness or even death if fed things not in their approved diet. Petting the farm animals is allowed as long as our Guests do not enter the animal corrals to do so AND Guests are hereby warned: petting the animals is at our Guest's own risk. Animals can be unpredictable and the Guest must be aware of that before approaching an animal or allowing children to approach an animal. Handwashing after visiting an animal area even if you didn't pet them is highly suggested.
Q: Do the cabins have a BBQ grill?
Some of our cabins have a BBQ grill on their porches. The others are welcome to use the community grill up towards the gift shop/bakery/picnic table area. We do supply propane, but can not guarantee it is full always, so please let us know if out and we'll replace:)
Q: Do we have a swimming pool?
Yes, we have a swimming pool, but it is SEASONAL ONLY and no life guard on duty. Pool is available daylight hours only (opens at approx. 2:30pm daily and closes when the sun goes down) and not during inclement weather.
Q: Do we have a hot tub?
Yes, but we do not heat it unless given advance notice upon check-in or during your stay. It typically takes about an hour and a half to heat. Our hot tub is SEASONAL ONLY and no life guard on duty. Our hot tub is available daylight hours only (opens at approx. 2:30pm daily and closes when the sun goes down) and not during inclement weather.
Q: Do you supply towels for the pool and hot tub?
Yes, they are located in the pool area.
Q: Are the cabins fully stocked?
All cabins have sheets, towels, bathroom amenities, blow-dryer, fridge, microwave, coffee maker, tea, coffee and coffee condiments. NOT all cabins have "full" kitchens.
Q: What is a full kitchen?
A full kitchen is a kitchen with a "cooking stove", utensils for cooking and dining, fridge, microwave, sink and counter area, coffee maker, tea, coffee and coffee condiments.
Q: Which cabins have full kitchens?
The Cedar Creek Family Cabin and the Cottonwood Cabin have full kitchens.
Q: Which cabins DO NOT have full kitchens?
Piney Cabin, Garden Cottage, Orchard Cabin, Juniper Cabin, Willow Cabin, Yellow Rose Suite and Morning Glory Room do not have full kitchens, BUT do include a fridge, microwave, coffee maker, tea, coffee and coffee condiments.
Q: Which cabins have MINI kitchens – hot plate, cooking utensils, etc.?
Garden Cottage and Orchard Cabin include hot plate, minimum utensils for cooking and dining, a fridge, microwave, coffee maker, tea, coffee and coffee condiments.
Q: Are the cabins or rooms air conditioned or heated?
Yes, all rooms in the main lodge have central air conditioning, ceiling fans and heating.
Yes, all the cabins are air conditioned, have ceiling fans and heat pumps.
Q: Does the cabin have a fireplace?
Some cabins have a fire place, some do not.
The Cedar Creek Family Cabin has a propane flame heating stove.
The Cottonwood Cabin has a wood burning fireplace.
The Orchard Cabin has a wood burning fireplace.
The Juniper Cabin has an electric fireplace.
The Piney Cabin has an electric fireplace.
The Garden Cottage does not have a fireplace.
The Willow Cabin does not have a fireplace.
Yellow Rose Suite does not have a fireplace.
Morning Glory Room does not have a fireplace.
Q: Is firewood included with the cabins that have a wood burning fireplace?
During the winter months we offer small bundles of chopped firewood for $10 a bundle. If you need wood during your stay, please let the front desk know.
Q: Are there any rooms or cabins that allow smoking?
No, Arrowhead Country inn and Cabins is a fresh air inn. Smoking is allowed only on the patios or in the Great Outdoors.
Q: Are there trails near Arrowhead?
After days of trekking through National Parks and Monuments, you might like to stay a little closer to the home base for a day and take a hike to the beautiful White Cliffs of the Elkhart Mountains, the stunning back-drop to Arrowhead Country Inn. There is not a "set" trail for this adventurous, beautiful hike. The dry washes leading up to the White Cliffs are normally used as the trails. Before you can begin your trek, you will need to cross a creek. Please be prepared to get your feet wet. After crossing the creek follow one of the dry washes that wind through meadows and juniper trees on the way to spectacular sandstone slot canyons at the base of the White Cliffs (note: some of the trails are blocked by fencing now).
We provide in the gift shop/bakery a great folder with many "Lessor Known Things To Do In The Area." Come and see it at breakfast if you'd like.
Head back to Arrowhead and take a tour of the historic summer home and studio of famous western artist Maynard Dixon, as well as the Bingham Art Gallery, both just across the street from Arrowhead. See the White Cliffs from the gallery's picture windows, and see a variety of artists' renditions of the White Cliffs on canvas.
Also see our itinerary page ->
Q: What hikes do we recommend in the parks?
Each National Park provides a pamphlet at the entrance upon entry. In these pamphlets is a map and list of trails. The list includes the length of the trails and the difficulty level of each. Since each person, each circumstance and each person's abilities can vary greatly we recommend you review the park's information about each trail.
Also please take into account the variables, such as weather and physical ability of your group's members. Each park has easy trails, medium trails and hard trails.
I cannot think of any trail option which I have had the pleasure of hiking on at any of the surrounding parks which is not extremely neat and exciting!
The National Park official web-sites also give some information about their trails:
Grand Canyon: http://www.nps.gov/grca/planyourvisit/things2do.htm
Q: Where can I find information about the Maynard Dixon Country/Bingham Art Gallery, including hours of operation and tours.
See thunderbirdfoundation.com. This wonderful art gallery and historic home are directly across the street from Arrowhead.
Q: Are there any Laundromats or Laundry Facilities available for Public use?
Arrowhead does not offer Laundry Facilities for Guests*, BUT nearby (about 2 miles South) at the Thunderbird Motel there are Public Laundry Facilities available. (*Except Cedar Creek Cabin has a washer and dryer in the cabin.)
Q: Where's the nearest pharmacy?
Kanab, Utah has pharmacy options. Kanab is about 20 minutes from Arrowhead.
Q: Where is the nearest Hospital or Medical Clinic?
The Nearest hospital from Arrowhead is in Kanab, Utah, about 20 minutes South. The nearest Medical Clinic is in Orderville about 5 minutes North of Arrowhead.
Q: Do you charge a Cleaning Fee and what's included?
Yes, we do charge a One-Time Non-Refundable Cleaning Fee of $40.00 (except the Cedar Creek Family Cabin which is $60.00). Included with this fee is the standard cleaning of your room or cabin after your stay. "Standard Cleaning" after your stay does not include dish-washing or excessive messes or scattered trash left for our housekeeping staff. If dishes are left dirty or the cabin is left disrespectfully messy, dirty and/or trashed we maintain the right to charge additional Cleaning Fees of up to $50.00 (at management's discretion).
Q: Do you offer Housekeeping services?
Unfortunately, at this time we are not offering housekeeping. We provide dumpsters for you to take your trash to as needed and if anything is needed, such as desiring towels replaced or more coffee packets, please go to the front desk to leave us a note or email us:)
Q: Do Kids Stay Free?
Yes, well behaved children of all ages welcome – Kids 10 and under stay free, but room occupancy limits apply. Please make sure to add the child (children) of all ages to the reservation when making the reservation. NOTE: Children ages 3-18 are included in room occupancy limits (i.e. if the room occupancy limit is "2" then only "2" people ages 3 and up can stay in that cabin.) Please do not leave children unattended.
Q: Is there an Extra Person Fee per night?
Yes, each additional person over the amount of 2 Guests (not kids 10 and under) requires a $20.00 fee per night. The country breakfast each morning is included in the Extra Person Fee. There may not be more than the maximum amount of Guests per room or cabin, unless agreed upon by Owner in advance. Please read each Room or Cabin description for details of occupancy limits. Roll-away beds are available in some rooms. When making your reservation please make sure and include each Guest, even children ages 3-18, in the number of Guests so we know how many people to prepare breakfast for.
Discounts available for extended stays, multiple rooms, military, AAA and senior discount.
Special note from Jim and Jane:
We greatly appreciate our wonderful Guests. We want your stay to be enjoyable. Arrowhead is a special place and we are so happy to be able to share it with you!
~For additional questions please email us ~
Changes by Owner/Owners & Renter rights:
Owners reserve the right to make changes to rates, policies, calendar availability, website, rooms, cabins and/or property.
Owners reserve the right to refuse service to anyone for any reason.
Owners reserve the right to assign a "manager" to act on their behalf.
Owners will do their best to ensure the property and/or room or cabin is as described on the www.arrowheadbb.com website.
The Owners do not take responsibility for internet websites advertising Arrowhead Country Inn and Cabins without Owner's consent. All internet websites other than www.arrowheadbb.com may have outdated information. Please review www.arrowheadbb.com for most current information.
In the event the room/cabin and/or property becomes uninhabitable by no fault of the Renter (definition of uninhabitable is at Owner's discretion) Owner will make efforts to 1. help Renter find alternative lodging (at Arrowhead first if available), 2. or change the dates of stay at Arrowhead to when cabin/room/property/Renter become/are available 3. or lastly refund collected rental fees.
Damage responsibility of Renter:
Damaged and/or stolen property by any member of the Renter's party will be the responsibility of the "Renter".
The Renter is the person that originally reserved the property.
The Owners are Jim and/or Jane Jennings.
Arrowhead is Arrowhead Country Inn and Cabins.