A: SPECIAL NOTE FOR CORONA VIRUS CANCELLATIONS, DATE CHANGES, REFUNDS, ETC.: * If you don't mind emailing is easier for us as we are not staffing our front desk yet. *****Email us at: firstname.lastname@example.org
As you most likely already know things are not in a normal state for each of us right now and we're all having to adjust day by day as things change and we learn more.
As I'm sure you're aware businesses like ours are being bombarded with cancellation and date change requests right now, so please understand if it takes us a little bit to get it all sorted out and organized, but we're getting it done and will be working with people regarding refunds, changing dates, applying deposits to later stay dates, etc.
As a small business that has been in business for over 23 years, we care deeply about our Guests we are going to try to make things right, we are just going to need time to organize.
Thanks for understanding. Please don't worry, we'll work with you.
If changes are needed please send us an email and let us know your plans.
***As of 3-26-2020 and until further notice we are temporarily waiving our standard 21 day Cancellation Policy (30 day on Booking.com) and instead allowing Date Changes and Cancellations up to One (1) Week before your scheduled stay. This will allow you more flexibility to change your plans if needed closer to the time of your stay.
Have a good, safe and healthy day!
*****Here are OUR REGULAR CANCELLATION POLICES (for before temporary policy came into effect and after we cancel the temporary cancellation policy): Arrowhead Country Inn is a small property where every guest reservation made is both important and special to us. If your travel plans change and you must cancel you reservation, please contact us at least 21 days prior to your arrival date for a refund of your deposit.In the unlikely event that you must cancel with less than 21 days notice, shorten your stay or check out early, please understand that we ask you to take responsibility for your entire reservation.
Guests may want to purchase travel insurance.
**Please note: reservations made on or before Jan 7, 2020 were made under our old cancellation policy agreement, which includes a 10% Cancellation Fee for the entire reservation. Reservations made on and after Jan. 8th do not have the cancellation fee at this time.
For Reservations Made Via 3rd Party Websites (i.e. Booking.com, VRBO, etc.): Please see our Cancellation Policies stated on the 3rd Party platform. Note: these may vary due to the 3rd party rules.
Guests may want to purchase travel insurance. Please note: TRAVEL INSURANCE COVERAGE AND PROTECTION: Guests may compare travel insurance policies with websites such as:www.insuremytrip.com, www.squaremouth.comor any other insurance provider of your choice. Select a policy that meets and covers unexpected events to protect your personal goals and needs. ***We do not promote or endorse any particular coverage. We are not insurance agents nor licensed to sell insurance.
Q: Is breakfast included and how are you addressing Covid-19 during breakfast ? A: -Yes, our daily farm fresh breakfast feast is included in the room rates. -In the morning, come in to the aroma of Fresh Coffee; Fluffy Pancakes topped with Syrup, Peaches, Blueberries or Raspberries; Pan-fried Bacon or Sausage; Scrambled Eggs; Country Potatoes; Apricot and Almond Muffins; Ham and Cheese Frittatas or Homemade Gooey Cinnamon Rolls, to name just a few of our chef's amazing daily specialties. -We are providing a PRE-Packaged (in disposable packaging) Big Country Breakfast to all of our Guests to help keep Social Distancing Guidelines. -Breakfast is being served as PICK-UP style ONLY at this time. -The Big Pick-Up Breakfast is available starting at 8:00am/ending at 8:30am. -We also offer a Basic Early-Bird pick-up continental style breakfast at 7:00am (not as grand as the big breakfast, but of course it'll still be Arrowhead quality good and it'll get you on the road earlier if you need it. Advance notice required for early-bird breakfast – leave note on front desk counter please). -Please let us know in advance of any special dietary restrictions. -Organic coffee and tea is available for you in your cabin or room, also we provide self-serve coffee and tea with to-go cups at 7:00am-8:30am at the breakfast pick-up area. -Arrowhead offers outdoor seating with plenty of space for social distancing or you are welcome to take your pre-packaged breakfast to your cabin to enjoy away from the other Guests. -Our delicious, hearty breakfasts are prepared in our commercial kitchen by the owners of the Inn and we've been preparing them for over 23 years:)
At Mt. Carmel Junction, Utah, about 2 miles South from Arrowhead, are Thunderbird Cafe, Golden Hills Cafe and a Subway Sandwich shop.
At Orderville, Utah, approx. 2 1/2 miles North from Arrowhead there is the seasonal Backerei Forscher German Bakery (awesome specialty German pizzas, pastries and more!!), Shelly's Sandwich, Yogurts, Smoothies and Pizza Shop (American pizzas! Yum. Great service) and Soup Town (delicious variety of soups).
There are many additional restaurants in Kanab, only about 20 minutes away South of Arrowhead, such as Rocking V Cafe, Houston's Trails End Restaurant, Nedra's Too, Pizza Hut, Lotsa Motsa, Three Bears Sandwiches and ice cream shop, etc.
Q: Where is the nearest grocery store?
A: Terry's Market (a small, but good grocery store with all the basics) is about 3 miles North in Orderville. For larger grocery stores, Honey's Jubilee or Glazier's Market in Kanab, about 20 minutes South of Arrowhead.
Q: Do you have Wi-Fi access?
A: Yes, we provide complimentary Wi-Fi to our Guests.
Q: What is your Cancellation Policy?
A: See above for Corona Virus information. Otherwise, For Reservations Made Through Our Website: Arrowhead Country Inn is a small property where every guest reservation made is both important and special to us. If your travel plans change and you must cancel you reservation, please contact us at least 21 days prior to your arrival date for a refund of your deposit.
In the unlikely event that you must cancel with less than 21 days notice, shorten your stay or check out early, please understand that we ask you to take responsibility for your entire reservation. Guests may want to purchase travel insurance.
For Reservations Made Via 3rd Party Websites (i.e. Booking.com, VRBO, etc.): Please see our Cancellation Policies stated on the 3rd Party platform. Note: these may vary due to the 3rd party rules. Guests may want to purchase travel insurance.
TRAVEL INSURANCE COVERAGE AND PROTECTION:
Guests may compare travel insurance policies with websites such as:
or any other insurance provider of your choice. Select a policy that meets and covers unexpected events to protect your personal goals and needs. ***We do not promote or endorse any particular coverage. We are not insurance agents nor licensed to sell insurance.
Q: What are the Check-In and Check-Out Times?
A: Check-In Time: 3:00pm-9:00pm, Mountain Standard Time (one hour later than Las Vegas). If arriving outside of check in times please call to make arrangements.
Check-Out Time: 7:00am-11:00am. Please return your key to the front desk.
Q: How far is Arrowhead from______???
A: Approximate Mileage & Estimated Time From Arrowhead: (Keep in mind variables, traffic, weather, etc.)
DAY TRIPS from your cabin could include:
Maynard Dixon Home Studio & Bingham Gallery 0.1 miles – across the street Zion Canyon National Park – East Entrance 15 miles – 15 min. Zion Canyon National Park – West Entrance 27 miles – 50 min. Coral Pink Sand Dunes State Park 17 miles – 20 min. Best Friends' Animal Sanctuary 15 miles – 20 min. Bryce Canyon National Park 60 miles – 60 min. Cedar Breaks National Monument 45 miles – 60 min. Grand Staircase Escalante National Monument 15 miles – 20 min. Moqui Cave 14 miles – 15 min. Grand Canyon – North Rim Entrance 100 miles – 1.6 hour Glen Canyon & Lake Powell 88 miles – 1.5 hour Navajo Lake 39 miles – 50 min. Old Hollywood Movie Sets/Frontier Movie Town– Kanab 19 miles – 20 min. Pipe Spring National Monument 39 miles – 45 min. ATV/OHV/horseback Tours – various and more... lots more... Other useful distances and travel time (approx):
Las Vegas, NV 187 miles – 3.6 hours Capitol Reef National Park 159 miles – 2.75 hours South Rim Grand Canyon 203 miles – 3.5 hours Monument Valley 208 miles – 3.5 hours Salt Lake City, UT 293 miles – 4.25 hours St. George, UT 72 miles – 1.75 hours Flagstaff, AZ 222 miles – 4 hours Phoenix, AZ 366 miles -6 hours Moab, UT 299 miles – 4.5 hours
Q: Can we drive our personal vehicle through Zion National Park?
A: People ARE allowed to drive through Zion National Park via Highway 9 on their own without the shuttle —The Shuttle is only needed to go up the scenic area canyon (called Zion Canyon), BUT the main road (Highway 9) is open for travel in personal vehicles year round. For information about the shuttle and Zion see: https://www.nps.gov/zion/planyourvisit/shuttle-system.htm.
Q: What are the Park Entrance Fees?
A: Below are basic Park Entry Fees, but each park has Fee variables, such as different rates and fees for Motorcyclists, Trailers and RVs, etc. Also there are additional Fees for certain things, such as camping, etc. If you are going to all three parks you may want to consider purchasing the National Park Pass which is good for 1 year. Prices subject to change. See below.
Q: How many days should we stay so we can see everything?
A: Our Guests frequently tell us "they wish they had known to stay longer". Often once our Guests arrive and get settled in they start to really see the possibilities. Arrowhead is your perfect base camp for the area. We are located between three national parks and many other great sights and destinations along the way.
Because Arrowhead's location enables you to head in a different direction every day to explore the three national parks and so many other great places all around we could tell you "stay as long as you can", but since that is not a very good answer we will instead suggest to you "stay at least 3 nights if you can". That way even if you don't have time to make extra stops and check out the other neat places along the way, you can at least take a day at each national park or perhaps choose a couple of the other awesome sights to visit for a day.
Some of the other sights and destinations from Arrowhead include the gorgeous glowing dunes at sunset of the Coral Pink Sand Dunes State Park (about 20 minutes from Arrowhead), or head over to take a boat ride on the blue waters of Lake Powell (about 1 hour away) or the breathtaking overview of Cedar Breaks National Monument (about 1 hour from Arrowhead) or for our extra adventurous Guests try the dirt roads of the Grand Escalante National Monument (about 25 minutes from Arrowhead). There are many more sights and destinations besides these mentioned here.
Although, 3 days could give you enough time to get a great glimpse of many of the area's most famous attractions, perhaps staying at Arrowhead for a week would better enable you to take in more of the lessor known but awesome sights of the area too.
We offer a 10% Discount for reservations of 7 Nights or more.
Q: Do MapQuest, GPS and cell phones work in the area?
A: MapQuest, GPS and cell phones may not always work properly in the remote areas of the great west. Please bring a hard copy map of the area with you on your trip and have Arrowhead's location pin- pointed before you head out. Cell phones typically work at Arrowhead, but may not always work when traveling through the mountainous areas to the parks.
Q: Is a deposit required to reserve a room or cabin?
A: Yes, a deposit of 50% of entire stay is taken upon reservation (100% may be charged if stay is one night only). Mastercard, Visa, American Express, Discover Card, Travelers checks or Money Orders accepted. The second half is charged after check-in.
Q: What is the best time of year to travel to the area?
A: There is nothing set in stone making any one month better than another, but we do have information to increase your chances of being able to experience the area at the most comfortable times.
Keep in mind the entire "Color Country" area is awesome to see at basically ANY time of the year.
Please note: Although the below graph doesn't show it "Arrowhead tends to be busiest in May and September".
*August and November tend to be less busy tourist months for the area (Arrowhead may be closed for the season in November. We decide this yearly depending on advance interest).
Tip: the end of October or November are usually a very nice time to visit, BUT if you plan on visiting the North Rim of the Grand Canyon, please note: services stop on about Oct. 15th. The end date for services doesn't mean the roads are closed, just the services wouldn't be available. "Typical" complete closure of the North Rim is usually around the beginning of December, weather permitting. See below for more info.
Q: What's the weather like during certain times of the year?
A: GO HERE – WEATHER The average range can be anywhere from "0" degrees to "100" degrees depending on the month and time of day. Please be prepared for fluctuating weather when traveling in Southern Utah.
A: We recommend you be prepared for all sorts of weather variations. Mt. Carmel, the National Parks and the surrounding areas are all in different elevations, therefore each can experience completely different weather on the same day.
FALL: dress for warm and cool/cold weather. WINTER: dress for cool/cold weather. SPRING: dress for warm and cool/cold weather. SUMMER: dress for warm/hot weather. FOR DETAILED AVERAGES CLICK HERE->
Q: Are you open year-round?
A: No, we are only open seasonally. Typically, we are open April 1st through October 31st.
Q: Do you take pets?
A: ONLY two of our cabins are dog/cat friendly, with restrictions and additional fees. Please call/email for details. 435-648-2569 or email@example.com
Q: Do the cabins have a BBQ grill?
A: Some of our cabins have a BBQ grill. If you are booking a "cabin" and would like one, please make the request when you make your reservation, first come first serve. We do supply propane.
Q: Do we have a swimming pool?
A: Yes, we have a newly remodeled pool, but it is SEASONAL ONLY and no life guard on duty. Pool is available daylight hours only (opens at approx. 2:30pm daily and closes when the sun goes down) and not during inclement weather.
Q: Do we have a hot tub?
A: Yes, but we do not heat it unless given advance notice upon check-in or during your stay. It typically takes about an hour to heat. Our hot tub is SEASONAL ONLY and no life guard on duty. Our hot tub is available daylight hours only (opens at approx. 2:30pm daily and closes when the sun goes down) and not during inclement weather.
Q: Do you supply towels for the pool and hot tub?
Q: Are the cabins fully stocked?
A: All cabins have sheets, towels, bathroom amenities, blow-dryer, fridge, microwave, coffee maker, coffee and coffee condiments. NOT all cabins have "full" kitchens.
Q: What is a full kitchen?
A: A full kitchen is a kitchen with a cooking stove, utensils for cooking and dining, fridge, microwave, sink and counter area, coffee maker, coffee and coffee condiments.
Q: Which cabins have full kitchens?
A: The Cedar Creek Family Cabin and the Cottonwood Cabin have full kitchens.
Q: Which cabins DO NOT have full kitchens?
A: Piney Cabin, Garden Cottage, Orchard Cabin, Juniper Cabin, Willow Cabin, Yellow Rose Suite and Morning Glory Room include a fridge, microwave, coffee maker, coffee and coffee condiments.
Q: Are the cabins or rooms air conditioned or heated?
A: Yes, all rooms in the main lodge have central air conditioning, ceiling fans and heating.
Yes, all the cabins are air conditioned, have ceiling fans and heat pumps.
Q: Does the cabin have a fireplace?
A: Some cabins have a fire place, some do not. Specifically:
The Cedar Creek Family Cabin has a propane flame heating stove. The Cottonwood Cabin has a wood burning fireplace. The Orchard Cabin has a wood burning fireplace. The Juniper Cabin has an electric fireplace. The Piney Cabin does not have a fireplace. The Garden Cottage does not have a fireplace. The Willow Cabin does not have a fireplace. Yellow Rose Suite does not have a fireplace. Morning Glory Room does not have a fireplace.
Q: Is firewood included with the cabins that have a wood burning fireplace?
A: During the winter months we offer small bundles of chopped firewood for $10 a bundle. If you need wood during your stay, please let the front desk know.
Q: I saw a house called the Zion Hideaway House on your web-site. Do you have more info about that house?
A: No, sorry, Arrowhead does not have anything to do with the Zion Hideaway House, other than allowing the owners to advertise the house on our websites. Arrowhead does not have information about this house, it's separate and different policies, or it's availability, nor does Arrowhead have any responsibility or liability for this house. Please see the description of the house for contact information for the house's owners to ask questions. Thanks.
Q: Are there any rooms or cabins that allow smoking?
A: No, Arrowhead Country inn and Cabins is a fresh air inn. Smoking is allowed only on the patios or in the Great Outdoors.
Q: Are there trails near Arrowhead?
A: After days of trekking through National Parks and Monuments, you might like to stay a little closer to the home base for a day and take a hike to the beautiful White Cliffs of the Elkhart Mountains, the stunning back-drop to Arrowhead Country Inn. There is not a "set" trail for this adventurous, beautiful hike. The dry washes leading up to the White Cliffs are normally used as the trails. Before you can begin your trek, you will need to cross the creek behind Arrowhead. Please be prepared to get your feet wet. After crossing the creek follow one of the dry washes that wind through meadows and juniper trees on the way to spectacular sandstone slot canyons at the base of the White Cliffs.
Head back to Arrowhead and take a tour of the historic summer home and studio of famous western artist Maynard Dixon, as well as the Bingham Art Gallery, both just across the street from Arrowhead. See the White Cliffs from the gallery's picture windows, and see a variety of artists' renditions of the White Cliffs on canvas.
Q: What hikes do we recommend in the parks?
A: Each National Park provides a pamphlet at the entrance upon entry. In these pamphlets is a map and list of trails. The list includes the length of the trails and the difficulty level of each. Since each person, each circumstance and each person's abilities can vary greatly we recommend you review the park's information about each trail.
Also please take into account the variables, such as weather and physical ability of your group's members. Each park has easy trails, medium trails and hard trails.
I cannot think of any trail option which I have had the pleasure of hiking on at any of the surrounding parks which is not extremely neat and exciting!
Q: Where can I find information about the Maynard Dixon Country/Bingham Art Gallery, including hours of operation and tours.
A: See thunderbirdfoundation.com. This wonderful art gallery and historic home are directly across the street from Arrowhead.
Q: Are there any Laundromats or Laundry Facilities available for Public use?
A: Arrowhead does not offer Laundry Facilities for Guests, BUT nearby (about 2 miles South) at the Golden Hills Motel and Thunderbird Motel there are Public Laundry Facilities available.
Q: Where's the nearest pharmacy?
A: Kanab, Utah has pharmacy options. Kanab is about 20 minutes from Arrowhead.
Q: Where is the nearest Hospital or Medical Clinic?
A: The Nearest hospital from Arrowhead is in Kanab, Utah, about 20 minutes South. The nearest Medical Clinic is in Orderville about 5 minutes North of Arrowhead.
Q: Do you charge a Cleaning Fee and what's included?
A: Yes, we do charge a One-Time Non-Refundable Cleaning Fee of $20.00 (except the Cedar Creek Family Cabin which is $50.00). Included with this fee is the standard cleaning of your room or cabin after your stay and daily housekeeping services (daily house keeping must be requested on a daily basis – easy instructions for this can be found in the room or cabin). Our on-request daily housekeeping services include (as needed only): trash removal, bed-making (we do not change sheets daily), basic cleaning if obvious that something needs cleaned, used towel removal and restock of towels and soaps, etc. This Cleaning Fee does not include washing of dishes or unreasonable cleaning during or after your stay.
Q: Do Kids stay free?
A: Yes, well behaved children of all ages welcome – Kids 10 and under stay free, but room occupancy limits apply. Please do not leave children unattended.
Q: Is there an Extra Person Fee per night?
A: Yes, each additional person over the amount of 2 Guests (not kids 10 and under) requires a $20.00 fee per night. The big country buffet breakfast each morning is included in the Extra Person Fee. There may not be more than the maximum amount of Guests per room or cabin, unless agreed upon by Owner in advance. Please read each Room or Cabin description for details of occupancy limits. Roll-away beds are available in some rooms.
Discounts: Discounts available for extended stays, multiple rooms, military, AAA and seniors.
Special note from Jim and Jane:
We greatly appreciate our wonderful Guests. We want your stay to be enjoyable. Arrowhead is a special place and we are so happy to be able to share it with you!
~For additional questions please call or email us ~ 1-435-648-2569 firstname.lastname@example.org Happy Trails!
Changes by Owner/Owners & Renter rights:
Owners reserve the right to make changes to rates, policies, calendar availability, website, rooms, cabins and/or property. Owners reserve the right to refuse service to anyone for any reason. Owners reserve the right to assign a "manager" to act on their behalf. Owners will do their best to ensure the property and/or room or cabin is as described on the www.arrowheadbb.com website. The Owners do not take responsibility for internet websites advertising Arrowhead Country Inn and Cabins without Owner's consent. All internet websites other than www.arrowheadbb.com may have outdated information. Please review www.arrowheadbb.com for most current information. In the event the room/cabin and/or property becomes uninhabitable by no fault of the Renter (definition of uninhabitable is at Owner's discretion) Owner will make efforts to 1. help Renter find alternative lodging (at Arrowhead first if available), 2. or change the dates of stay at Arrowhead to when cabin/room/property/Renter become/are available 3. or lastly refund collected rental fees. Damage responsibility of Renter: Damaged and/or stolen property by any member of the Renter's party will be the responsibility of the "Renter". Definitions: The Renter is the person that originally reserved the property. The Owners are Jim and/or Jane Jennings. Arrowhead is Arrowhead Country Inn and Cabins.